Terms and Conditions

Effective Date: 13 feb 2025
Website: IndiaExpoMart
Tagline: Trusted Destination for Imported Products, Export Quality Products, USA Products in India, International Products India, and Foreign Goods Online India.

Welcome to IndiaExpoMart. These Terms and Conditions (“Terms”) govern your access to and use of our ecommerce website, products, services, and related features. By accessing or using the Website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use the Website.

1. Eligibility

By using this Website, you confirm that:

You are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.
You are legally capable of entering into a binding contract under applicable Indian laws.
You will provide accurate and complete registration information.

2. About IndiaExpoMart

IndiaExpoMart is an online ecommerce marketplace offering imported products, export quality products, international products, USA products in India, and foreign goods sourced from authorized suppliers, distributors, and manufacturers.

We aim to provide customers in India with access to high-quality international and premium products through a secure online shopping experience.

3. User Account Registration

To access certain features of the Website, you may be required to create an account.

You agree to:

Maintain confidentiality of your account credentials.
Accept responsibility for all activities under your account.
Notify us immediately of unauthorized access or security breaches.
Provide current and accurate information.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

4. Product Information and Availability

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

Product colors may vary due to display settings.
Availability is subject to stock.
Imported product packaging may differ from images displayed.
Certain products may be subject to customs regulations or import restrictions.

We reserve the right to:

Modify or discontinue products without notice.
Limit quantities purchased.
Refuse orders suspected of resale or fraudulent activity.

5. Pricing and Payments

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices may include applicable GST and taxes where required. Additional charges such as shipping fees, customs duties, or handling charges may apply depending on the product category and delivery location.

We accept payments through:

Credit Cards
Debit Cards
UPI
Net Banking
Wallets
EMI options (if available)

Payments are processed through secure third-party payment gateways.

We reserve the right to cancel any order due to:

Pricing errors
Payment authorization failure
Suspected fraud
Product unavailability

6. Shipping and Delivery

We deliver across India subject to service availability.

Estimated delivery timelines are provided for convenience only and may vary due to:

Customs clearance
Courier delays
Public holidays
Weather conditions
Government restrictions

Customers are responsible for providing accurate delivery information.

IndiaExpoMart shall not be liable for delays caused by logistics partners or events beyond our reasonable control.

7. Returns, Refunds, and Cancellations

Customers may request returns or cancellations subject to our Return and Refund Policy.

General conditions include:

Products must be unused and in original packaging.
Return requests must be initiated within the specified return period.
Certain items such as personal care products, perishables, or customized products may not be returnable.

Refunds, if approved, will be processed to the original payment method within the applicable timeline.

We reserve the right to reject return requests that do not comply with our policy.

8. Imported and International Products Disclaimer

Some products sold on the Website may be imported or internationally sourced.

Customers acknowledge that:

Packaging, labeling, and instructions may differ from Indian retail standards.
Certain imported products may not carry local manufacturer warranties.
Product certifications and compliance may vary depending on country of origin.

IndiaExpoMart makes reasonable efforts to source authentic and legally importable products.

9. Intellectual Property

All content on the Website including:

Logos
Graphics
Product images
Website design
Text
Software
Trademarks

is the property of IndiaExpoMart or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or commercially exploit any content without prior written permission.

10. Prohibited Activities

Users agree not to:

Use the Website for unlawful purposes.
Upload harmful code, malware, or viruses.
Attempt unauthorized access to systems or accounts.
Engage in fraudulent transactions.
Use automated bots or scraping tools.
Violate intellectual property rights.

Violation of these Terms may result in suspension, termination, or legal action.

11. Limitation of Liability

To the fullest extent permitted by law, IndiaExpoMart shall not be liable for:

Indirect or consequential damages
Loss of profits or data
Delays in delivery
Product misuse by customers
Third-party service interruptions

Our maximum liability shall not exceed the amount paid for the specific product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless IndiaExpoMart, its directors, employees, affiliates, and partners from claims, liabilities, damages, costs, or expenses arising from:

Your breach of these Terms
Misuse of the Website
Violation of applicable laws
Infringement of third-party rights

13. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

By using the Website, you consent to our data collection and processing practices.

14. Third-Party Links

The Website may contain links to third-party websites or services.

IndiaExpoMart is not responsible for:

Third-party content
External websites
Payment gateways
Policies or practices of external services

Users access such services at their own risk.

15. Force Majeure

IndiaExpoMart shall not be held liable for failure or delay in performance due to events beyond reasonable control, including:

Natural disasters
Government actions
Strikes
Internet failures
Pandemics
Customs restrictions
Supply chain disruptions

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India].

17. Changes to Terms and Conditions

IndiaExpoMart reserves the right to modify these Terms at any time without prior notice.

Updated Terms will be posted on this page with the revised effective date.

Continued use of the Website after changes constitutes acceptance of the revised Terms.

18. Termination

We reserve the right to suspend or terminate access to the Website without prior notice if:

You violate these Terms
Fraudulent activity is suspected
Required by law or regulatory authorities

Termination does not affect obligations incurred before termination.

19. Contact Information

For any questions, complaints, or legal notices, contact:

IndiaExpoMart
Email: palak@indiaexpokart.com
Phone: +1 (012) 345-6780
Address: 14th Street, Caltech, New Jersey, Alabama
Customer Support Hours: Monday – Friday 9:00 a.m. – 5:00 p.m.

20. Acceptance of Terms

By accessing or using IndiaExpoMart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.